– Can place new orders, upload  file, edit etc
– Manage account, upload files
– Can top up wallet and use money to pay for orders
– Manage their orders through the Orders tab: The client is able to view all orders in the system to date in tabular form with details such as order numbers, date created, tracking number, deadlines, status ( available, completed, pending, editing, un-approved, assigned or not], pay for pending orders, delete pending orders, add files and comments to orders, etc.
– A client can contact administrators/editors and writers, request revisions, upload files, raise disputes, approve, and reject the orders
– Can see top writers and assign them orders
– Can communicate with admin and writers

– Can create new orders and upload files.
– Can approve a pending/created order to make it appear in the “Available” category for writers to claim or bid
– Can view writer bids
– Can assign the order, either to a writer who has bid, or can force-assign to any writer approved in the system.
-Can reassign the order from one writer to another, or return it to available for fresh bidding
-Can resolve disputes, and return the disputed order back to revision, completed, approved or rejected status
-Can view, download and upload new files on orders
-Can edit all the order details to introduce new changes. Can change/adjust bid /price values on all orders
-Can adjust/extend deadlines on orders, and also can extend deadlines on whole order
-Can add new users to the system [ sub-admins, writers, and clients], as opposed to one having to sign through the website
-Can approve new writers
-Can promote or demote writers. There are three writer categories of “Normal”, “Silver”, and “Advanced”.
-Can view writer applications, and download the application materials which include but not limited to : resumes, degree certificates, samples of writing, payment data, profile data, etc
-Can terminate writer accounts
-Communicate writer writers or clients

– There are three writers’ levels: ” Normal, Silver, and Advanced. “ A writer can bid or Claim depending on level’s limitations
-Can bid for orders or take them directly depending on their writer’s levels as stated above
-Can confirm orders once assigned to them, a process that moves them to the “current orders” listing
-Can upload files on the “current orders”, a process that changes their status for review by the administrator or editorial staff
-If the order is returned for revision, the writer reviews it and resubmits
-Can request a deadline extension on an order
-Can view their available, bids, current, dispute, revision, editing, completed, approved, and rejected orders
-Can view and monitor their financial information and returns in the “ Financial Overview” tab
-Can edit their profile settings in the ‘ My Profile. Details include ‘Personal Details’, Update Password’, ‘ Payment Details

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