Hosting Terms and Conditions
Last Updated: [Insert Date]
Welcome to [Your Company Name] (“we,” “our,” or “us”). By purchasing or using our hosting services, you (“Client,” “Customer,” or “User”) agree to the following terms and conditions. Please read them carefully before using our services.
1. Service Overview
We provide website hosting, domain management, and related services subject to availability and system performance. We reserve the right to modify, suspend, or discontinue any part of our services at any time with prior notice.
2. Account Responsibility
You are responsible for maintaining the security of your hosting account, including login credentials and content uploaded to our servers. Any activity under your account is your sole responsibility.
3. Acceptable Use
You agree not to use our hosting services for:
- Illegal, abusive, or fraudulent activities
- Hosting or distributing malware, phishing content, or spam
- Content that infringes on copyrights, trademarks, or third-party rights
Violation of this policy may result in suspension or termination without notice.
4. Payment Terms
All hosting plans are billed according to the selected billing cycle. Payments must be made on or before the due date to avoid service interruption. Late or failed payments may result in temporary suspension until the balance is cleared.
5. Refund Policy (45 Days)
We offer a 45-day money-back guarantee for new hosting accounts.
- Refund requests must be submitted within 45 days from the initial purchase date.
- Refunds apply only to the hosting plan; domain registration, SSL certificates, setup fees, or additional add-ons are non-refundable.
- Refunds will be processed using the same payment method used for the original transaction.
- After 45 days, all payments are non-refundable.
6. Data and Backups
While we take reasonable measures to protect and back up data, you are solely responsible for maintaining your own backups. We are not liable for data loss due to server failure, human error, or malicious activity.
7. Service Suspension or Termination
We may suspend or terminate your account for:
- Violation of these terms
- Non-payment
- Activities that threaten server stability or security
In such cases, data may be deleted immediately, and no refund will be issued.
8. Limitation of Liability
We are not responsible for indirect, incidental, or consequential damages resulting from the use or inability to use our services. Our total liability shall not exceed the amount paid by you for hosting during the preceding 12 months.
We reserve the right to revoke any hosting service without notice provided it is affecting our servers.
9. Policy Updates
We reserve the right to update or modify these terms at any time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.
